Terms of Service

Welcome to Leadbunker. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By creating an account, accessing, or using Leadbunker's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you may not use our services.

2. Description of Service

Leadbunker is an AI-powered lead generation platform that extracts, validates, and organizes publicly available contact information from websites and online sources. Our services include:

• Email address extraction and validation
• Phone number discovery and formatting
• Social media profile identification
• Data organization and export tools
• API access for automation

3. User Accounts and Registration

3.1 Account Creation

To use our services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Eligibility

• You must be at least 18 years old to use our services
• You must provide accurate registration information
• You must not create multiple accounts to abuse promotions
• One person or entity may maintain only one free trial account

3.3 Account Security

You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized access or security breaches.

4. Credit System and Payment

4.1 Credit-Based Pricing

Leadbunker operates on a credit-based system. Each action (domain extraction, email verification, etc.) consumes a specific number of credits from your account balance.

4.2 Cryptocurrency Payments

• Credits are purchased using cryptocurrency (BTC, ETH, USDT, USDC, etc.)
• Payments are processed through secure blockchain transactions
• Credits are added to your account immediately upon payment confirmation
• All cryptocurrency transactions are final and non-refundable

4.3 Credit Expiration

• Purchased credits never expire
• Free trial credits expire after 7 days
• Promotional credits may have specific expiration terms

5. Acceptable Use Policy

5.1 Permitted Uses

You may use Leadbunker for legitimate business purposes, including:

• B2B sales prospecting and lead generation
• Market research and competitive analysis
• Business development and partnership outreach
• Recruitment and talent sourcing

5.2 Prohibited Uses

You must NOT use Leadbunker to:

• Send spam or unsolicited bulk emails
• Violate any applicable laws or regulations
• Harass, stalk, or threaten individuals
• Collect data for illegal purposes
• Scrape or extract data from protected websites
• Bypass website security measures or access restrictions
• Resell or redistribute extracted data without authorization
• Use the service to harm minors
• Violate intellectual property rights
• Attempt to reverse engineer or hack our systems

6. Data and Privacy

6.1 Publicly Available Data

Leadbunker extracts only publicly available information that is accessible to anyone on the internet. We do not access private databases, password-protected areas, or non-public sources.

6.2 User Responsibility

You are solely responsible for how you use the data extracted through our service. You must:

• Comply with all applicable data protection laws (GDPR, CCPA, etc.)
• Obtain necessary consents before contacting individuals
• Provide opt-out mechanisms in your communications
• Respect recipients' privacy and preferences

6.3 Data Retention

Extracted data is stored on our servers for 30 days, after which it is automatically deleted. You are responsible for downloading and backing up your data.

7. Intellectual Property

7.1 Our Intellectual Property

All rights, title, and interest in Leadbunker's technology, software, algorithms, and content belong to us. You may not:

• Copy, modify, or distribute our software
• Reverse engineer our algorithms or systems
• Use our branding without written permission
• Create derivative works based on our service

7.2 User Data Rights

You retain all rights to the data you extract using our service. We do not claim ownership of the extracted contact information.

8. Service Availability and Limitations

8.1 Service Uptime

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access to our services. We may perform maintenance or updates that temporarily affect availability.

8.2 Rate Limits

To ensure fair usage, we may impose rate limits on API requests and bulk extractions. Enterprise users can request custom rate limits.

8.3 Data Accuracy

While our AI validation achieves 98%+ accuracy, we cannot guarantee 100% accuracy for all extracted data. Some websites may have outdated or incorrect information.

9. Refunds and Cancellations

9.1 No Refunds

Due to the nature of cryptocurrency payments and instant credit delivery, all purchases are final and non-refundable.

9.2 Failed Extractions

If an extraction task fails due to technical issues on our end, no credits will be deducted from your account.

9.3 Account Cancellation

You may cancel your account at any time. Remaining credits will be forfeited upon account closure.

10. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of non-infringement
• Warranties that the service will be uninterrupted or error-free
• Warranties regarding the accuracy or completeness of data

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEADBUNKER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits or revenue
• Loss of data or business opportunities
• Costs of procurement of substitute services
• Damages arising from your use of extracted data

Our total liability shall not exceed the amount you paid for credits in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Leadbunker and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use or misuse of our services
• Your violation of these Terms
• Your violation of any laws or third-party rights
• Your use of extracted data

13. Termination

13.1 Termination by You

You may terminate your account at any time through your account settings or by contacting support.

13.2 Termination by Us

We reserve the right to suspend or terminate your account if you:

• Violate these Terms or our Acceptable Use Policy
• Engage in fraudulent or illegal activities
• Abuse our services or attempt to harm our systems
• Fail to pay for services (if applicable)

14. Modifications to Terms

We may modify these Terms at any time. We will notify users of material changes via email or through our website. Continued use of our services after changes constitutes acceptance of the modified Terms.

15. Governing Law and Disputes

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

15.2 Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through binding arbitration, except where prohibited by law.

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and Leadbunker.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

16.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17. Contact Information

For questions about these Terms, please contact us:

• Email: legal@leadbunker.com
• Website: Contact Form